AI advisor for businesses · All languages · 24/7

Your AI-Powered Human Advisor, Available 24/7

What if your customers could interact with a real-life-looking advisor, anytime, in their own language?

Video Human brings artificial intelligence to life through a photorealistic virtual human, fully customizable to your brand. Welcome visitors, answer their questions, provide personalized advice and guide them throughout their journey, both online and in physical locations.

A new way to transform customer service, interaction and engagement.

Discuss Your Project Discover Video Human

More than a chatbot

Artificial Intelligence with a Human Face

Video Human transforms the conversational experience through an AI-powered virtual human that looks and feels like a real person on screen. More than a traditional chatbot, your virtual advisor interacts naturally with visitors, understands their requests and provides personalized answers.

Powered by your company's knowledge and information, it can inform, guide and support every visitor according to their needs. Available around the clock, it becomes a new point of contact between your business and your customers.

A human presence

A lifelike digital advisor that brings a human touch to every interaction.

Personalized intelligence

An AI advisor trained and configured using your company's knowledge and information.

Always available

24/7 customer support, information and guidance.

Retail
Hotels
Town halls

Online and in person

Your AI Advisor, Wherever Your Customers Need You

Whether online or in a physical location, Video Human integrates into your different customer touchpoints to deliver a consistent and personalized experience.

On your website

Integrate your AI advisor directly into your website. It welcomes visitors, answers their questions, presents your products and services, and guides them throughout their browsing experience.

In your stores and retail locations

Deploy your virtual advisor on an interactive kiosk or screen. It welcomes customers, presents products, helps them make informed choices and supports their purchasing journey.

In hotels and accommodation facilities

Provide visitors with an always-available point of contact to answer questions about services, facilities, opening hours, activities and practical information.

In public buildings and visitor facilities

Make information more accessible with an AI advisor that guides visitors, answers questions and presents the services available.

Your brand, your advisor

Your AI Advisor, Designed Around Your Brand

Every business has its own identity, values and communication style. Your Video Human advisor is designed to represent your brand and connect with your customers. Customize its appearance, personality, communication style and knowledge to create an advisor that reflects your business and meets your customers' expectations.

A look that reflects your brand

Create a fully customized photorealistic virtual human. From facial features and physical appearance to clothing and visual identity, your advisor becomes a true digital representative of your company.

A personality that matches your brand

Define its role, tone of voice, vocabulary and interaction style. Whether welcoming, professional, friendly or expert, your advisor adopts the personality that best reflects your brand and objectives.

Knowledge tailored to your business

Your advisor uses the information you provide to answer visitors' questions. Upload documents, product catalogs, FAQs and internal information, or connect your existing data sources. Opening hours, pricing, services, availability, product specifications: it answers from the information available.

Speaking every language

Do you welcome international customers? Video Human supports all languages and automatically detects the visitor's language to adapt the conversation. A smooth and accessible experience, without language barriers.

Multisite

One Platform, Multiple Locations, Tailored AI Advisors

Managing multiple stores, hotels, accommodation facilities or locations? Video Human allows you to deploy and manage several AI advisors through a centralized management system. Each advisor can be customized according to its location, specific information, services and requirements.

A retail store can have an advisor specialized in its products, while a hotel can have a dedicated advisor for guest reception and hospitality services. You benefit from centralized management while providing a tailored experience for every location and customer.

Key benefits of multisite management

Centralized management of multiple AI advisors.
Location-specific information and knowledge.
Personalized advisors adapted to local requirements.
Deployment across multiple websites and physical locations.
Consistent brand identity throughout your network.

From question to conversion

Your AI Advisor Does More Than Answer Questions. It Guides Customers Towards Action.

A visitor is looking for a product, hesitating between several options or needs more information? Your AI advisor can understand their needs, refine their search and suggest the most relevant solutions. Depending on the integrations in place, Video Human goes beyond conversational support to become a genuine sales assistance tool.

Understand customer needs

Your advisor asks relevant questions to identify each visitor's expectations, preferences and purchasing criteria.

Recommend the right products

Based on customer needs and your product catalog, it can guide visitors towards the products or services best suited to their requirements.

Simplify the purchasing journey

It can share direct links to product pages, redirect visitors to booking pages or guide them towards their shopping cart.

Support the customer through conversion

Depending on the available features and integrations, the journey can extend to adding products to the cart and completing a purchase.

The goal: turn a simple question into a genuine business opportunity.

Three key industries

An AI Advisor Adapted to Your Business

Video Human adapts to businesses and organizations that welcome, inform, advise and support the public. We focus on three key industries.

Video Human AI advisor on a kiosk screen in a fashion store

01 · Retail

An AI advisor for your stores

In retail, customers often need information, advice or guidance before making a purchasing decision. Your AI advisor becomes an additional point of contact, accessible through an interactive kiosk or screen. It can:

Welcome and assist customers.
Present products and their features.
Guide customers to the right departments or services.
Compare products based on customer needs.
Recommend suitable products.
Provide direct access to product pages and purchasing options.
Answer questions even when store employees are busy.

Video Human AI advisor on a kiosk screen in a hotel lobby

02 · Tourism, hotels & accommodation

Always-on guest assistance

In hotels, campsites, holiday resorts and other accommodation facilities, providing a quality welcome and easy access to information is essential. Your AI advisor becomes a dedicated point of contact for guests, before, during and after their stay. It can:

Present the establishment's services and facilities.
Provide opening hours and practical information.
Recommend nearby activities and attractions.
Answer questions about guests' stays.
Guide visitors towards available offers and services.
Assist with booking enquiries.
Welcome international guests in their own language.

Video Human AI advisor on a screen in a town hall reception

03 · Town halls & local authorities

Making public services more accessible

Residents and visitors regularly need information about administrative procedures, municipal services and local activities. Your AI advisor makes this information easier to access and provides additional reception support, available at any time. It can:

Provide information about opening hours and municipal services.
Direct visitors to the appropriate departments.
Explain administrative procedures.
Share information about local events and news.
Provide details about public facilities and infrastructure.
Help visitors navigate public buildings.

Answers are based on the information provided by the local authority, which remains responsible for keeping it up to date.

For your teams

An AI Advisor Available 24/7, Even When Your Team Isn't

Recurring questions, information requests and guidance needs take up valuable time for your employees every day. Video Human handles part of these interactions by providing immediate answers to visitors, at any time.

Your teams can therefore dedicate more time to their core responsibilities, personalized assistance and interactions that require human expertise.

Benefits for your teams

Fewer repetitive enquiries.
Better distribution of customer requests.
Permanent access to essential information.
Additional support outside regular business hours.
More time for high-value tasks.

Video Human doesn't replace your employees. It supports them and strengthens their ability to meet customer expectations.

Customer insights

Understand What Your Customers Are Looking For, Asking and Expecting

Every conversation is a valuable source of information for your business. Video Human can analyze interactions and provide actionable insights to help you better understand your visitors' needs, expectations and difficulties. Beyond customer support and advice, your AI advisor becomes a valuable listening and customer insights tool.

Identify frequently asked questions

What information are your customers looking for? Which products generate the most questions? What information is difficult to find?

Detect customer pain points

Identify misunderstandings, recurring difficulties and friction points that may affect the customer journey.

Understand your visitors' expectations

Analyze expressed needs, recurring requests and the topics that genuinely interest your customers.

Improve your products and services

Use these insights to improve your information, adapt your services, enhance your offering and optimize the customer experience.

The available data and reports depend on the analysis features enabled and the applicable conversation data processing settings.

How it works

A Personalized AI Advisor, Built Around Your Business

Setting up Video Human involves a few straightforward steps.

Define your AI advisor
Together, we determine its appearance, role, personality, tone of voice and objectives.
Provide your business knowledge
We integrate the information it needs to answer questions: documents, catalogs, product data, FAQs, practical information and business data sources.
Configure its conversational experience
We define the topics it should master, the questions it should answer and the actions it can suggest to visitors.
Deploy your AI advisor
On your website, in your stores, hotels or reception areas, your advisor is available wherever your customers need it.
Analyze and improve the experience
Conversation analysis helps identify opportunities for improvement and allows your advisor to evolve over time.

Why Video Human

More Than a Virtual Assistant: A New Asset for Your Business

Improve the customer experience
Bring a human touch to artificial intelligence
Provide 24/7 customer assistance
Welcome international customers
Personalize every interaction
Make information easier to access
Answer recurring questions instantly
Reduce repetitive requests handled by your teams
Showcase products and services
Support purchasing decisions
Facilitate bookings and sales journeys
Understand customer needs and expectations
Identify pain points and conversion barriers
Continuously improve your services
Deliver a consistent experience across multiple locations
Modernize your brand image and stand out from the competition

FAQ

Everything You Need to Know About Video Human AI Advisors

What is an AI advisor?

An AI advisor is a virtual conversational assistant that uses artificial intelligence to interact with visitors, understand their requests and provide personalized answers. With Video Human, this advisor takes the form of a photorealistic virtual human, offering a more natural and human-centered conversational experience than a traditional chatbot.

What is the difference between Video Human and a traditional chatbot?

A traditional chatbot generally relies on a text-based interface. Video Human offers a human-looking digital advisor capable of interacting conversationally with visitors. It brings a more personal and engaging dimension to customer interactions while retaining the understanding and response capabilities of artificial intelligence.

Where can Video Human be installed?

Video Human can be integrated into a website or deployed in physical environments such as retail stores, hotels, campsites, holiday accommodation facilities and town halls. It can also be accessed through interactive kiosks or screens.

Can Video Human be customized to match my company's brand?

Yes. Your virtual advisor's physical appearance can be fully customized, including its face, physical features, clothing and visual identity. Its personality, role, tone of voice and knowledge can also be adapted to your business.

Can the AI advisor speak multiple languages?

Yes. Video Human supports all languages and can automatically detect the visitor's language to adapt the conversation. This allows businesses to welcome international customers without language barriers.

How does the AI advisor know about my business?

Your advisor uses a knowledge base built from your company's information. You can provide documents, product catalogs, FAQs and internal data, or connect existing information sources. The relevance of its answers depends on the quality and accuracy of the information provided.

Can Video Human be used across multiple locations?

Yes. Video Human offers centralized multisite management, allowing you to deploy several AI advisors. Each advisor can have its own information, knowledge base and specific settings depending on the store, hotel or location it represents.

Can Video Human recommend products and support purchases?

Yes. Depending on the integrations available, your advisor can understand customer needs, recommend products, share links to product pages, redirect visitors to a shopping cart and support parts of the purchasing journey, including order completion when the required integrations are available.

Is Video Human available outside business hours?

Yes. Your AI advisor is designed to be available 24 hours a day, 7 days a week, including weekends and public holidays.

Can conversations with Video Human be analyzed?

Yes. Conversations can be analyzed and presented through statistics and indicators that help identify frequently asked questions, customer expectations, difficulties and pain points. These insights help businesses better understand their customers and improve the overall experience.

What If Your Next Advisor Was an AI with a Human Face?

Give your customers a new way to interact with your business. Whether you want to improve visitor reception, support customers throughout their purchasing journey, modernize your customer experience or deploy AI advisors across multiple locations, Video Human adapts to your needs.

Let's talk about your project and imagine your next AI advisor together.

By emailsupport@tested4you.com By phone+33 (0)6 86 33 17 49